The policy below is the BSc USA Refund Policy for all products purchased through BSc USA. Please review the policy carefully to ensure that there is complete understanding of your rights as well as our obligation to you.
Continental US Returns
You may return new, unopened items sold and fulfilled by bscskinusa.com within 30 days of the shipment date printed on the packing slip included in the original shipment for a full refund or exchange, less shipping and handling.
In the instance that a product is being returned due to a shipping error or order management on our part, we will refund the shipping of the item(s) and provide a full refund or exchange.
If you purchase an item from our site that is defective or faulty in any way, you may return it to us for a full refund or exchange within 15 days of the shipping date printed on the packing slip included with the original shipment.
All returns or defective goods must be sent back in its original packaging with the
Item Return form filled completely.
* Your full name, postal address and email address
* The original packing slip
* A written description as to why your are returning the items purchased on the Item Return form, included in the original shipment.
We reserve the right to fully examine and assess the condition, age and usage of the product(s) returned prior to offering an exchange or refund. The assessment may result in an exchange or refund being refused. Shipping will not be refunded nor is a prepaid return shipping label included in the original shipment.
You will only be entitled to a refund equal to the cost of the product(s) returned and will incur the full charges of delivery and return delivery fees of the product. If the assessment of the product warrants an exchange, the new product will be shipped at no charge. If you are entitled to a refund, the refund will be made upon the completed assessment of the item. All refunds will be made to the method of purchase of the initial transaction.
All returns must be sent to BSc USA/BKAthletics via registered mail, UPS or FedEx.